Frequently Asked Questions
Want to know more about Oceania Plumbing?
Here are the answers to some of the most common questions we get from Gold Coast customers about our plumbing services
Yes. Our attendance fee is $187 including GST ($170 + GST), covering travel and the first 30 minutes on site.
We service suburbs and communities across the Gold Coast, including:
Advancetown, Arundel, Ashmore, Benowa, Biggera Waters, Bilinga, Bonogin, Broadbeach, Broadbeach Waters, Bundall, Burleigh Heads, Burleigh Waters, Carrara, Chevron Island, Clear Island Waters, Clagiraba, Coolangatta, Coombabah, Coomera, Coomera Waters, Currumbin, Currumbin Valley, Currumbin Waters, Elanora, Emerald Lakes, Gaven, Gilston, Helensvale, Highland Park, Hollywell, Hope Island, Isle of Capri, Kirra, Labrador, Main Beach, Maudsland, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Monterey Keys, Mount Nathan, Mudgeeraba, Nerang, Neranwood, Nobbys Beach, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Reedy Creek, Robina, Runaway Bay, Sanctuary Cove, Southport, Sovereign Islands, Studio Village, Surfers Paradise, Tallai, Tallebudgera, Tallebudgera Valley, The Observatory, The Spit, Tugun, Upper Coomera, Varsity Lakes and Worongary.
No. Payment is due on completion, so we can keep prices fair and avoid chasing invoices.
Absolutely! Just give us a call on (07) 52411500 and our AI assistant Kira will take your details so we can arrange your booking. Our team will call you back to confirm a suitable time. If it’s an emergency, you’ll be connected directly to a plumber for immediate assistance.
Yes, we do a full range of bathroom and kitchen renovations.
Yes, but please be aware out of hours service is charged at an additional rate.
You can turn off the fixture at the cistern isolation valve while you wait for repair.
Don’t panic. You can always isolate the water at the main isolation valve – which is located close to the water meter – while you wait for professional help to arrive.
Testimonials
Absolute trust = no quote needed
When Rob first called Oceania Plumbing for a small fix at home, he wasn’t expecting to start a long-term working relationship. But thanks to their reliable service and top-quality workmanship, Rob brought Oceania Plumbing into his workplace too – managing factory upgrades and staff housing improvements at Allplates Laser Cutting & Metal Processing. Today, Joe’s the only plumber Rob uses for both personal and professional projects.
“They make us look good”
Award-winning Gold Coast property manager Naomi Baber from Baber & Co Rental Specialists explains why Oceania Plumbing is an invaluable asset to any Gold Coast property manager. Our extensive expertise and exceptional communication has impressed not only Baber & Co – but also their owners and tenants.
“They’re like gold dust”
When this Mudgeeraba homeowner faced a major blockage issue, she called Oceania Plumbing. Using a CCTV drain inspection and years of experience, we quickly located and fixed the problem. The customer was so impressed with the quality of work and customer service that she now calls Oceania Plumbing for everything – including their recent bathroom renovations. “Having a plumber like Joe is like gold dust. His work is always perfect. I won’t ever let go of him!”
“Oceania saved me $10,000”
When a costly installation error threatened to delay the opening of Central Brew Café, it was Oceania Plumbing’s calm, experienced team that saved the day — and saved owner Finn Tully more than $10,000 in potential lost revenue.
“Phenomenal service”
Emerald Lakes Residential is a distinguished Gold Coast management company specialising in both residential property management and on-site building management within the Emerald Lakes estate.
Oceania Plumbing has been a trusted supplier to them for many years – here’s why.
“Another plumber ghosted me”
Oceania Plumbing came to the aid of Sandra, a highly-respected mortgage broker, when her stormwater pit started overflowing while guests were staying in her granny flat. Sandra was so impressed with Oceania Plumbing’s service, she began recommending them to her own clients. “They make me look look.”
‘Thank you so much to everyone at Oceania plumbing, you have completely restored my faith in humanity with good honest people who just want to help fix your problem with out exorbitant pricing. Thoroughly recommend Oceania..’
‘What a dream to find such a reliable and trustworthy tradie in Joe and his team at Oceania Plumbing. They turn up when they say they will, are very polite and informative and do a great job; even tidy up after themselves! We had a complex (stressful) issue which they responded to quickly and thoroughly. Highly recommend- we won’t be going anywhere else!.’
‘Absolutely outstanding service and pricing. Joe’s team worked in driving rain to remove blocked house drain water to kerb pipes and replace. After working in rain even took time to clean everything up.Can only categorically recommend Joe and his team. Kim and Garry Ashmore QLD. May 2025. Very impressive.’
Get a quote
We know how busy you are. You don’t have time to play phone tag all day.
So, send us some details about the job you want done, a photograph, and when you need the work completed by.
We’ll come back to you within 24 hours with an estimate and let you know when we can accomodate you.
How quick and easy is that?!