How we work
We treat you how we like to be treated
We know your time is important so we’ve implemented an online booking system to make the booking process easy, efficient and convenient for you.
Book a job by filling out the enquiry form and sending us a photograph.
Once we’ve reviewed the details, we’ll send you an estimate of the cost.
Once you’ve accepted the estimate, we’ll put your job in the diary.
On the day, we’ll send a text to let you know we’re on our way.
We make sure you’re happy with the job before we leave the site – and take payment there and then. We accept card payments or cash. No cheques, sorry!
Fun fact
If you’d prefer an exact quote before we start the job, no problem! We’ll organise a site visit to enable an accurate assessment. However, this is an additional paid service.
Testimonials
Absolute trust = no quote needed
When Rob first called Oceania Plumbing for a small fix at home, he wasn’t expecting to start a long-term working relationship. But thanks to their reliable service and top-quality workmanship, Rob brought Oceania Plumbing into his workplace too – managing factory upgrades and staff housing improvements at Allplates Laser Cutting & Metal Processing. Today, Joe’s the only plumber Rob uses for both personal and professional projects.
“They make us look good”
Award-winning Gold Coast property manager Naomi Baber from Baber & Co Rental Specialists explains why Oceania Plumbing is an invaluable asset to any Gold Coast property manager. Our extensive expertise and exceptional communication has impressed not only Baber & Co – but also their owners and tenants.
“They’re like gold dust”
When this Mudgeeraba homeowner faced a major blockage issue, she called Oceania Plumbing. Using a CCTV drain inspection and years of experience, we quickly located and fixed the problem. The customer was so impressed with the quality of work and customer service that she now calls Oceania Plumbing for everything – including their recent bathroom renovations. “Having a plumber like Joe is like gold dust. His work is always perfect. I won’t ever let go of him!”
“Oceania saved me $10,000”
When a costly installation error threatened to delay the opening of Central Brew Café, it was Oceania Plumbing’s calm, experienced team that saved the day — and saved owner Finn Tully more than $10,000 in potential lost revenue.
“Phenomenal service”
Emerald Lakes Residential is a distinguished Gold Coast management company specialising in both residential property management and on-site building management within the Emerald Lakes estate.
Oceania Plumbing has been a trusted supplier to them for many years – here’s why.
“Another plumber ghosted me”
Oceania Plumbing came to the aid of Sandra, a highly-respected mortgage broker, when her stormwater pit started overflowing while guests were staying in her granny flat. Sandra was so impressed with Oceania Plumbing’s service, she began recommending them to her own clients. “They make me look look.”
‘Joe replaced the hot water system for our investment property- he responded quickly and was able to get hot water for the tenant in a timely manner. The hot water was replaced in 2016 and we haven’t had any issues with it since.’
‘Fast, efficient & well priced. Great customer service. I would highly recommend.’