Frequently Asked Questions
Want to know more about Oceania Plumbing?
Below are some common questions my clients ask. If there’s anything else you’d like to know, please don’t hesitate to send me an email.
We service the entire Gold Coast region, including: Advancetown, Arundel, Ashmore, Austinville, Benowa, Biggera Waters, Bilinga, Bonogin, Broadbeach, Bundall, Burleigh Heads, Burleigh Waters, Canungra, Carrara, Cedar Creek, Chevron Island, Clagiraba, Clear Island Waters, Coolangatta, Coombabah, Currumbin, Currumbin Waters, Currumbin Valley, Elanora, Gaven, Gilston, Helensvale, Highland Park, Hope Island, Isle of Capri, Kirra, Labrador, Main Beach, Maudsland, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Mount Nathan, Mudgeeraba, Nerang, Nobbys Beach, Ormeau, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Pimpama, Reedy Creek, Robina, Runaway Bay, Sanctuary Cove, Southport, Surfers Paradise, Tallai, Tallebudgera, The Spit, Tugun, Varsity Lakes, Worongary, Yatala.
No. Payment must be made on site on completion of the job. Otherwise we’d have to increase our prices to accommodate for the time we have to spend chasing up invoices.
No. We used to spend a lot of time travelling to and from banks to put cheques in. We don’t think it’s fair for you to have to pay for that, so now we only accept card payments or cash on completion of the job.
Most definitely! But I can be hard to reach on the phone, because it’s not safe for me to answer if I’m operating dangerous equipment.
That’s why filling out an online booking request is so much quicker and easier. Simply select the day and time you’d like me to arrive, and I’ll send you an estimate of the cost. Once you accept, I’ll confirm the job.
Read what our customers really think of us here
Yes, we do a full range of bathroom and kitchen renovations.
Yes, but please be aware emergency and out of hours service is charged at an additional rate.
You can turn off the fixture at the cistern isolation valve while you wait for repair.
Don’t panic. You can always isolate the water at the main isolation valve – which is located close to the water meter – while you wait for professional help to arrive.
Testimonials
‘Joe replaced the hot water system for our investment property- he responded quickly and was able to get hot water for the tenant in a timely manner. The hot water was replaced in 2016 and we haven’t had any issues with it since.’
‘Fast, efficient & well priced. Great customer service. I would highly recommend.’
Contact us today
I see how busy you are. You don’t have the time or the energy to play phone tag with me all day. Did you know you it’s much quicker (and easier) to book me online? Just send me the details of your job, a photograph, and select the time and date you’d like me to come. How easy is that?!